We at Avis always strive to make sure you have a hassle-free rental but things don't always go to plan. No matter where you are renting, we will provide a non-stop assistance service, and do everything to minimise any inconvenience to you. Working with the leading motorist assistance companies in each country, we provide a full 24-hour breakdown and roadside assistance service that ensures peace of mind for our customers.
In case of technical faults, rescue due to accidents or a need for replacement vehicle you shall contact us on the availabilities below.
Within opening hours
Please contact your rental office (pick-up location) or call our non-stop assistance service on (+36) 30 934 4050, and our colleague will assist you. You can find rental office availabilities displayed on your rental agreement or click on buttons below:
Out of opening hours
Please call our non-stop assistance service on (+36) 30 934 4050, and our colleague will assist you.
How Avis non-stop assistance service works?
After an incoming call our emergency service will contact the assistance company in case of technical faults or accidents, will provide replacement vehicle if required, and do everything to minimise any inconvenience to you.
What if I break down or need help on the road?
In case of any and all events related to vehicle the rental station must have been notified within 24 hours. If the vehicle is able to move, you can ask for repair assistance at nearest Avis station, where a replacement vehicle will be provided if required. Vehicle must not be used in case of lack of liquid (motor-oil, cooling agent).
What if I have an accident?
In case of road accidents resulting in personal injury or physical damage you shall:
- request the police to take measures, and file a police report at local police station in case vehicle was broken into, damaged, or stolen and submit relevant report to rental station
- obtain all possible data of persons involved in the accident (licence number of other vehicle, name and address of owner/driver, name and address of witnesses, site plan, photos)
- provide for safety and security and protection of vehicle with prior consent of rental station
- fill out and undersign accident report and report form for damage claims and give them to rental agent by returning vehicle at rental station, or rather the replacement vehicle - if required - will be provided only with filled out and undersigned accident report and report form for damage claims